Archive for May, 2009
The Art of Customer Service Is Alive and Well
This post is going to be short, and it relates to the superb service recently received from a company here in Australia. I just think it’s fantastic that there ARE still companies out there that operate on the old-fashioned principle of giving great customer service. We were planning on handing out cards to Manchester United [...]
Twitter Has Serious Problems?
OK I’ll admit that it took me a while to “get” Twitter, and that wasn’t helped by my complete ignorance of Twitter clients such as TweetDeck. I would tend to lump Twitter in with instant messaging systems such as AIM and MSN, but it’s subtly different. Twitter is not really designed to be a “chat” [...]
